PRIVACY POLICY

All products offered for sale on our website belong to our company, Şeyma Naturel Bitkisel Gıda Zekiye Karabuğa, registered at Kazım Karabekir Mh. Genç Osman Cd. No:45A Darıca / Kocaeli - TURKEY, and are operated by our company.

Our company may collect personal data for various purposes. Below, it is specified how and in what manner the personal data collected is gathered, and how and in what manner this data is protected.

By means of filling out membership or various forms and questionnaires on our Store, certain personal information regarding the members themselves (such as name-surname, company information, telephone, address, or e-mail addresses) is collected by our Store due to the nature of the business.

Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while registering, and subsequently, this choice can be changed from the account information section after logging in, or a notification can be made via the link in the informative message sent to them.

Personal information transmitted electronically to our store by our members during the approval process carried out through our store or via e-mail will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members.

To identify problems related to the system and to resolve any problems or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or in cooperation with persons in cooperation, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information regarding transactions made through our store; can be used by our company and persons in cooperation with it, outside the purposes and scope determined by the "Membership Agreement," for various statistical evaluations, database creation, and market research without disclosing the identities of our members.

Our company undertakes to keep confidential information strictly private and confidential, to consider this as a secrecy obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain, or unauthorized use, or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should pay attention to so that you understand you are on a secure site. One of these is a key or lock symbol located on the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in accordance with the instructions you give.

Information regarding the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and transmitted to the relevant bank for querying. If the availability of the card is approved, shopping continues. Since no information regarding the card can be viewed and recorded by us, third parties are prevented from capturing this information under any circumstances.

The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for the orders of customers placing orders from our shopping sites for the first time to reach the supply and delivery stage, the accuracy of their financial and address/telephone information must first be confirmed. If necessary, contact is made with the credit card holder customer or the relevant bank to check this information.

Only you can access and change all the information you provided while registering.

As long as you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, transactions during membership are conducted within a 128-bit SSL security area. This system is an unbreakable international encryption standard.

Internet shopping sites that have an information line or customer service and specify clear address and telephone information are preferred more nowadays. In this way, you can get detailed information on all the issues on your mind and obtain healthier information about the reliability of the company providing online shopping services.

Note: We recommend paying attention to the inclusion of the company's clear address and phone number on internet shopping sites. If you are going to shop, note down all the phone/address information of the store you bought the product from before making your purchase. If you do not trust them, confirm by calling before shopping. All information about our company and the company location are specified in all our online shopping sites belonging to our company.

THIRD-PARTY WEB SITES AND APPLICATIONS

Our Store may provide links to other sites within the web site. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed via these links. Advertisements published on the site belonging to our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party web sites.

EXCEPTIONAL CIRCUMSTANCES

In the limited circumstances specified below, our company may disclose information belonging to users to third parties outside the provisions of this "Privacy Policy." These situations are limited in number:

1. To comply with the obligations brought by legal rules enacted by the authorized legal authority and in force, such as Laws, Decree-Laws, Regulations, etc.;
   
   
2. To fulfill and put into practice the requirements of the "Membership Agreement" and other agreements concluded by our Store with users;
   
   
3. To request information about users for the purpose of conducting an investigation or inquiry duly carried out by the authorized administrative and judicial authority;
   
   
4. Where it is necessary to provide information to protect the rights or security of users.

E-MAIL SECURITY

Never write your credit card number or passwords in the e-mails you will send to our Store's Customer Services regarding any of your orders. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of information transmitted from your e-mails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users visiting our store and the use of the website by using a technical communication file (Cookie). The aforementioned technical communication files are small text files sent to the user's browser by an internet site to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail.

Most browsers are designed to accept the technical communication file initially, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending e-mails to users or publishing it on its site. If the provisions of the Privacy Policy change, they become effective on the date of publication.

For all your questions and suggestions regarding our privacy policy, you can send an e-mail to [email protected]. You can also reach us through the following contact information belonging to our company:

• Company Title: Şeyma Naturel Bitkisel Gıda Zekiye Karabuğa
• Address: Kazım Karabekir Mh. Genç Osman Cd. NO:45A Darıca / Kocaeli - TURKEY
• E-Mail: [email protected]
• Phone: +90 542 170 57 54